B2B Marketing Trends for 2020

To stay competitive in an ever-expanding digital universe, brands need to be on top of the latest trends and look to find gaps and tools to use to their advantage. Consider that last year the majority of businesses planned to increase their investment in the already crowded digital marketing sphere. In the UK and North America, brands upped their marketing technology budgets by 44 per cent (£40bn), and it was forecast that by 2020 digital's share of total advertising spend would reach 50%.

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How Dynamic Email Content Can Boost Engagement

Dynamic content allows you to communicate more effectively with your target audience. In dynamic emails, the email subject line, imagery, and body of the email can all be personalised based on who is receiving the mail and what you already know about them. Rather than sending broadcast emails providing generalised information, you can send the information they need with truly persuasive CTAs that nurture them through the buyer's journey.

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The Importance of Creating a Dynamic Website

When it comes to marketing your brand effectively, personalisation is the name of the game. People want to see online content tailored specifically for their needs and preferences wherever they go. Whether they are browsing shows on Netflix, shopping on Amazon, or simply looking up information on the web, customers are more engaged and responsive when presented with personalised content.

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Building the Foundations of a B2B Conversion Rate Optimisation Strategy

Gaining the attention of your target audience is the equivalent of getting a foot in the door. Without the ability to hold their attention and transform their passing interest into something more tangible, you merely have numbers. A successful Conversion Rate Optimisation strategy is the key to unlocking the potential of your online audience and transforming it into a significant for your business.

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Customer Journey Mapping Is The Route To a More Engaging Experience

The customer journey map provides an educated model of how various prospects might interact with a business at different touchpoints before making a purchase decision. The map might need to be adjusted to take into account the buying patterns and needs of various customer personas, or different customer groupings who have different reasons for using your product or service. Each persona may act differently or require specific information for their buying process.

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Innovation series - How Innovation creates new jobs and changes the world of work

Our current wave of digital, technological and industrial change has the potential to transform more than their immediate markets. Will new jobs spring into being as these old ones are eradicated? It has happened previously, but are things different this time? New technologies have usually created new types of jobs, but will this always be the case in the era of AI?

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Why do so many organisations misunderstand their customer journey?

The modern customer journey is anything but linear. It features a labyrinth of choices that customers carefully navigate as they begin, pause, change, and complete their buyer journeys. Search engines, referrals, vendor websites, and social media are all reviewed for insights into products and services. However, according to a recent Harvard Business Review, peer recommendations and referrals are influencing an estimated 90 percent of B2B customers. With this statistic in mind, why do so many organisations misunderstand the customer journey?

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